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Privacy policy

How we use and protect information you share with I Love China Travel.

I Love China Travel is operated by Beijing Fengguang International Travel Agency Co., Ltd.
Effective: 28 October 2026 to 27 October 2027.

1. Information we collect

When you contact us, we collect the details you provide, such as your name, contact information, travel dates, group size and trip preferences. If a booking requires passport or other traveller details, we request them when needed.

2. How we use it

We use your information to answer enquiries, prepare trip plans, arrange bookings and provide travel support. We do not sell your personal information or use your enquiry as permission to send unrelated marketing.

3. Who receives it

We share only the details needed by hotels, transport providers, guides and other suppliers to arrange your trip. Our hosting and communication providers process information to operate this website and deliver messages. Information may be processed in China and in the countries where these providers operate. We may also disclose it when required by law.

4. Keeping information secure

We use access controls and secure connections to protect your information. We keep enquiry and booking records for the time needed to provide our services and meet applicable record-keeping requirements. No online service can guarantee absolute security.

5. Your choices

You can ask to access, correct or delete your personal information by contacting us on WhatsApp at +86 136 6100 0463. We may need to verify your identity and retain information required for existing bookings or legal obligations.

6. Website use and updates

You can decline optional analytics using Analytics preferences. External websites have their own privacy policies. Any changes to this policy will be shown here with an updated effective date.

Contact us

WhatsApp: +86 136 6100 0463. Office: Room 1705, Floor 14, Building 3, No. 1 Courtyard, Automobile Museum East Road, Fengtai District, Beijing, China.

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Analytics and enquiry data

With your permission, optional analytics records visits, clicks, form steps, errors and active time, but not form answers or screen recordings. A temporary browser-tab identifier expires after 30 minutes of inactivity; event records are kept for 90 days. Enquiries include technical context such as IP address, approximate country, browser and device to support your request and prevent misuse. Full IP addresses are restricted to authorised administrators and removed after 30 days; other enquiry environment details are removed after 180 days. Internal notification emails exclude full IP addresses. You can change your analytics choice at any time without affecting the enquiry form.

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